Customer Portal

Change Billing Cycle

You can change your billing cycle at any time without the need to get with support. The only time you will not be able to change your billing cycle is when you have an active overdue invoice that needs to be paid. In this case, you will simply pay the overdue invoice and proceed to…

Upgrade or downgrade services

You have the freedom to upgrade or downgrade any of your services at your convenience, without requiring direct contact with us. The only exception is when there’s an outstanding invoice for a specific service. In such instances, settling the invoice is necessary before initiating the upgrade or downgrade request. Our automated process ensures that you…

How to Cancel Your Web Hosting Service

Great! Here’s the updated version with the correct login URL: How to Cancel Your Web Hosting Service If you wish to cancel your web hosting service, please follow these steps: Note: If you have any pending invoices, please ensure they are settled before requesting cancellation to avoid service disruption. If you need any help during…

How to Access Your Plesk Control Panel via Client Area

Accessing your Plesk Control Panel through client area is straightforward. You can either log in directly or view your Plesk login credentials within Client Area. Access the Plesk Control Panel Directly 1. Log into Your Client Area • Visit https://clients.nanresources.com and log in using your email and password. 2. Navigate to Your Hosting Services •…

How to Request an EPP Code for Your Domain

Introduction: The EPP code (Authorization Code) is required when you want to transfer your domain to another registrar. This guide will show you how to easily request the EPP code from your client area. Step-by-Step Instructions Important Notes: Need Assistance? If you encounter any issues, feel free to open a support ticket or reach out…

How to Unlock Your Domain for Transfer

Introduction: Before transferring your domain to another registrar, you must unlock it. This guide will show you how to disable the Registrar Lock from your client area. Step-by-Step Instructions Risks of Unlocking the Domain Need Help? If you face any issues unlocking your domain, contact our support team at Support.