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How to Cancel Your Web Hosting Service
If you wish to cancel your web hosting service, please follow these steps:
- Log into Your Client Area
- Go to https://clients.nanresources.com and log into your client account using your email and password.
- Navigate to Your Services
- Once logged in, click on the Services tab or My Services from the dashboard.
- Select the Service to Cancel
- You’ll see a list of your active services. Locate the web hosting service you wish to cancel.
- Click on the Manage or View Details button next to the service.
- Request Cancellation
- On the service management page, find the option to Request Cancellation.
- You’ll be asked to choose when you want the cancellation to occur:
- Immediate: The service will be canceled right away.
- End of Billing Period: The service will continue until the end of your current billing cycle and then be canceled.
- Provide a Reason (Optional)
- You may be prompted to provide a reason for canceling. This is optional but can help us improve our services.
- Confirm Cancellation
- Review the details and confirm your cancellation request.
- You will receive an email confirmation of your request.
- Service Termination
- If you selected Immediate Cancellation, the service will be terminated instantly.
- If you chose End of Billing Period, your service will remain active until the current billing cycle ends.
Note: If you have any pending invoices, please ensure they are settled before requesting cancellation to avoid service disruption.
If you need any help during this process, feel free to reach out to our support team.