As a reseller on the Plesk hosting platform with Nan Resources, you’ll use Subscriptions to manage the resources and services provided to your customers. Subscriptions are essential for defining what resources and capabilities each customer can access, making it easy to organize and control the services you offer.
This article provides an overview of how Subscriptions work in Plesk, helping you understand how to set them up and manage them effectively for your clients.
What is a Subscription in Plesk?
In Plesk, a Subscription is a bundle of resources and hosting features assigned to a customer. Each Subscription represents a unique hosting plan that allocates disk space, bandwidth, databases, email accounts, and other resources. It determines the features and limitations of a customer’s account, allowing you to tailor hosting services based on the customer’s needs.
Key Elements of a Subscription:
- Resource Limits: Defines the disk space, bandwidth, email accounts, and databases allocated to the customer.
- Feature Access: Controls access to specific tools and features, such as SSL certificates, website builder tools, and application installers.
- Service Plan: Each subscription is based on a predefined service plan that standardizes the resources and features provided.
Why Use Subscriptions?
Subscriptions simplify the process of managing customer accounts by standardizing resource allocations and feature access. Here’s why they’re useful:
- Consistency: Subscriptions ensure that all customers on the same plan receive the same resources and features, simplifying management.
- Resource Control: You can limit resources to prevent any single account from overusing server capacity.
- Scalability: Easily upgrade or downgrade subscriptions based on your customers’ needs.
How to Create a Subscription in Plesk
As a reseller, you can create a subscription by following these steps:
- Login to Plesk with your reseller credentials.
- Navigate to Subscriptions from the main dashboard.
- Click Add a Subscription.
- Enter Customer Details: Select an existing customer or create a new customer for this subscription.
- Choose a Service Plan: Select a service plan that outlines the resources and features for the subscription.
- Customize Resources (if needed): You can adjust resource limits or add specific features if your customer’s plan requires it.
- Confirm and Save: Review the details and save the subscription.
The subscription is now created, and the customer has access to the allocated resources and features defined in the service plan.
Managing Subscriptions
Modifying Subscriptions
You may need to adjust a subscription if a customer’s requirements change. To modify a subscription:
- Go to Subscriptions in Plesk.
- Select the subscription you wish to modify.
- Adjust resource limits or add/remove features as needed.
- Save changes to apply the new settings.
Upgrading or Downgrading Subscriptions
If a customer wants to upgrade or downgrade their plan, you can change the subscription’s service plan:
- Open the subscription from the Subscriptions menu.
- Choose Change Plan and select a different service plan.
- Confirm the upgrade or downgrade.
This will adjust the subscription’s resources and features to match the new plan.
Suspending and Unsuspending Subscriptions
If a customer’s account needs to be temporarily disabled (for example, for non-payment or security reasons), you can suspend their subscription:
- Go to Subscriptions and select the customer’s subscription.
- Click Suspend to disable access.
To reinstate the account, return to the subscription and click Unsuspend.
Terminating Subscriptions
If a customer no longer needs their hosting services, you can terminate their subscription:
- Open the Subscriptions section in Plesk.
- Select the subscription and click Remove.
- Confirm the termination.
This action is irreversible and will delete the customer’s data from the server.
Frequently Asked Questions (FAQ)
Q: Can a customer have multiple subscriptions?
A: Yes, a customer can have multiple subscriptions, each with different resources and features if needed.
Q: What happens if a subscription reaches its resource limits?
A: Plesk notifies the customer, and you can upgrade their subscription if they need additional resources.
Q: Can I customize individual subscriptions?
A: Yes, while it’s recommended to standardize with service plans, you can customize specific subscriptions as needed.
Subscriptions in Plesk make it easy to provide structured, flexible hosting plans to your customers. By understanding how to create and manage subscriptions, you can ensure a smooth and organized experience for each client, making it easier to scale and control resources within the Plesk platform.